Love Moore™ – Privacy Policy
Effective Date: 5/19/2026
Love Moore™ ("Love Moore," "we," "our," or "us") provides referral, matching, and administrative services designed to connect clients with independently licensed therapists.
Love Moore™ is a referral and matching platform. Love Moore™ does not provide psychotherapy, counseling, diagnosis, treatment, or healthcare services. Clinical services are provided solely by independently licensed therapists.
Love Moore™ collects only the information reasonably necessary to facilitate referral matching, communication, platform operations, and subscription management. Love Moore™ does not maintain therapy session records, treatment records, psychotherapy notes, or other clinical records generated during therapy.
Information We Collect
Name and contact information (email address, phone number, city, state, ZIP code)
Demographic information
Relationship and household information
Scheduling and session preferences
Financial and session rate preferences
Therapist fit preferences
General descriptions of relationship concerns and goals for therapy
Other information voluntarily submitted through the intake process
Therapists
We may collect information submitted through therapist onboarding and profile forms, including:
Name and contact information
Practice and office information
Professional credentials, licenses, and qualifications
Clinical specialties and areas of expertise
Cultural responsiveness and training information
Availability and referral preferences
Subscription and payment-related information
Professional biographies and other voluntarily submitted information
How We Use Your Information
Information may be used to:
Review intake submissions
Facilitate referral matching
Communicate platform updates and notifications
Coordinate referrals and scheduling
Improve platform performance, services, and analytics
Maintain internal business records
Process subscription payments and transactions
We do not sell personal information.
Communications
By submitting information through the Love Moore™ platform, you consent to receive communications related to referral matching, scheduling coordination, account administration, platform updates, subscription management, and other operational matters. Users may opt out of non-essential communications where permitted by law.
How Matching Information Is Shared
Love Moore™ utilizes a de-identified referral process.
During the therapist invitation and opt-in phase, therapists receive referral information designed to help them determine whether they may be a good fit for a referral. Identifying information, including client names, email addresses, and phone numbers, is not shared during this phase.
Client identifying information is released only after a therapist has been selected and a referral match has been confirmed.
Information shared after a confirmed match is limited to what is reasonably necessary to facilitate communication and scheduling between the client and therapist.
Third-Party Service Providers
We may share information with trusted third-party service providers that support operation of the platform, including:
Secure cloud hosting and infrastructure providers
Data storage and backend service providers
Payment processing providers
Email and communication service providers
Analytics and performance monitoring providers
These providers are expected to process information securely and in accordance with applicable privacy and data protection requirements.
Disclosure Required by Law
Love Moore™ may disclose personal information when required to do so by law, legal process, court order, governmental request, or when we reasonably believe disclosure is necessary to:
Comply with applicable laws or legal obligations
Protect the rights, property, safety, or security of Love Moore™, our users, or others
Investigate or prevent suspected fraud, abuse, security incidents, or unlawful activity
Enforce our agreements, policies, or terms of service
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, financing transaction, or other business transfer involving Love Moore™, personal information may be transferred as part of that transaction. Any such transfer will remain subject to applicable privacy protections and legal requirements.
Data Storage & Security
We utilize secure, industry-standard technologies and reasonable administrative, technical, and physical safeguards designed to protect personal information.
Access to personal information is limited to authorized individuals who require access to operate, maintain, or support the platform.
While we take reasonable steps to protect information, no online platform, website, or method of electronic transmission can be guaranteed to be 100% secure.
Cookies & Analytics
Our website may use:
Cookies
Analytics tools
Standard website tracking technologies
These technologies help us understand how visitors interact with the platform and improve overall user experience.
You may disable cookies through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites, services, or resources. Love Moore™ is not responsible for the privacy practices, content, or security of third-party websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Your Rights
You may request:
Access to your personal information
Correction of inaccurate information
Deletion of personal information, subject to applicable legal or operational requirements
Information regarding how your data is used
To exercise these rights, please contact us using the information provided in the Contact Information section below.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain platform operations, comply with legal obligations, resolve disputes, and enforce our agreements.
Privacy Responsibilities of Therapists
Therapists who receive referrals through Love Moore™ are independent providers and are responsible for maintaining compliance with applicable professional, legal, ethical, privacy, and healthcare regulations within their own practices.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or how information is handled, please contact: